On average, each day the NSA was able to extract:
• More than 5 million missed-call alerts, for use in contact-chaining analysis (working out someone’s social network from who they contact and when)
• Details of 1.6 million border crossings a day, from network roaming alerts
• More than 110,000 names, from electronic business cards, which also included the ability to extract and save images.
• Over 800,000 financial transactions, either through text-to-text payments or linking credit cards to phone users
The agency was also able to extract geolocation data from more than 76,000 text messages a day, including from “requests by people for route info” and “setting up meetings”.
Other travel information was obtained from itinerary texts sent by travel companies, even including cancellations and delays to travel plans.
Much of the apprehension that businesses are experiencing today is a direct result of a lack of focus on innovation. For many CIOs, too much of the past decade has been spent on industrializing IT to drive down its cost. That industrialization process, however, has stifled innovation. The focus on industrialization has led to a lot of stagnation. A lot of CIOs are now discovering that polishing the ERP system is no longer enough.
Dave Aron, a vice president and fellow with Gartner, says
To address the innovation issue, leading-edge IT organizations are starting to bifurcate their operations, Aron says. Traditional IT executives are continuing to focus on making systems of record more efficient, but a new class of entrepreneurially minded executives is being put in charge of what is collectively being referred to as “systems of engagement.” “One symptom of that is the emergence of the title of chief digital officer within a lot of organizations,” says Aron. It’s often not clear whether the chief digital officer is an IT or marketing person, but what is clear is that they usually trying to drive some form of business innovation.